CLIENT TERMS AND CONDITIONS
By booking an appointment, you agree to the following:
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Initial Consultation
A free 30-minute online consultation may be offered to discuss your needs. Therapy will not be provided during this session.
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Booking & Payment
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Online Sessions: A non-refundable deposit of £75 is required at booking. The full balance is due 48 hours before the session.
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Cancellations within 48 hours are non-refundable.
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Cancellations & Refunds
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Notify me at least 48 hours in advance.
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Refunds are not available for attended sessions or cancellations outside these terms.
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Confidentiality
Your information will remain private unless:
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Required by law.
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There is a risk of harm to yourself or others.
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You consent to sharing.
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Medical Conditions
Inform me of any medical or psychological conditions. Therapy may require prior approval from your healthcare provider.
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Session Standards
Please arrive on time and ensure a safe, distraction-free environment for sessions. Do not attend under the influence of drugs or alcohol.
Outcome Disclaimer
Therapy outcomes are not guaranteed, but I will use my professional skills to support your goals.
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Age Restrictions
Clients must be 18 or older. Those under 18 must have a parent or guardian present.
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Payments
Accepted methods include credit/debit cards. Other payment methods can be discussed as instalment payments.
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Governing Law
These terms are governed by the laws of England and Wales.
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For the full Terms and Conditions, please contact me directly.